Our ferry terminals and service desks are always open at least 30 minutes before any departure, also for additional crossings. On bank holidays we may have different opening times.

Opening hours

Opening hours Contact centre for questions by telephone

Monday to Friday

  •  09.00 - 17.00

Saturday, Sunday and bank holidays

  • 10.00 - 14.00 
Opening hours service desk Harlingen

Regular opening hours:

Monday, Tuesday, Thursday, Friday and Saturday: 7:30 AM - 7:50 PM
Wednesday: 7:30 AM - 7:40 PM
Sunday: 8:15 AM – 7:50 PM

Opening hours service desk Terschelling

Regular opening hours

Monday, Tuesday, Thursday and Saturday

6:35 AM - 7:20 AM
8:40 AM - 0:30 PM
3:30 PM - 5:35 PM

Wednesday

6:35 AM - 7:20 AM
8:40 AM - 0:30 PM
3:30 PM - 6:45 PM

Friday
6:35 AM - 7:20 AM
8:40 AM - 0:30 PM
2:50 PM - 5:35 PM

Sunday

8:30 AM - 9:00 AM
10 AM - 0.30 PM
3:30 PM - 6:45 PM

In the case of additional departures, the terminal is open 45 minutes before departure.

Opening hours servicedesk Vlieland

Regular opening hours:

Monday to Sunday

06:20 AM - 06:50 AM
10:00 AM - 11:50 AM
03:30 PM - 04:50 PM

In the case of additional departures, the terminal is open 45 minutes before departure.