Our ferry terminals and service desks are always open at least 30 minutes before any departure, also for additional crossings. On bank holidays we may have different opening times.

Opening hours

Opening hours Contact centre for questions by telephone

Monday to Friday

  •  09.00 - 17.00

Saturday, Sunday and bank holidays

  • 10.00 - 14.00 
Opening hours service desk Harlingen

Regular opening hours:
Regular opening hours of the service desk, Parlevinker and Grand Café Promenade in Harlingen

Monday              07:30 – 20:10
Tuesday              07:30 – 20:10
Wednesday         07:30 – 20:10
Thursday            07:30 – 20:10
Friday                 07:30 – 20:10
Saturday             07:30 – 20:10
Sunday               07:30 – 20:10

In the case of additional departures, the terminal is open 45 minutes before departure.

Opening hours service desk Terschelling

Regular opening hours:

Monday
06:35 – 07:35
08:40 – 12:45
14:50 – 17:50

Tuesday, Wednesday and Thursday
06:35 – 07:35
08:40 – 12:45
15:30 – 18:50

Friday and Saturday
06:35 – 07:35
08:30 – 17:50

Sunday
06:35 – 07:35
08:40 – 12:45
14:50 – 17:50

In the case of additional departures, the terminal is open 45 minutes before departure.

Opening hours servicedesk Vlieland

Regular opening hours:

Monday and Saturday
06:20 – 07:05
10:00 – 12:05
15:30 – 17:05

Tuesday, Wednesday and Thursday
06:20 – 07:05
09:15 – 12:05
15:30 – 17:05
18:25 – 19:25

Friday
06:20 – 07:05
10:00 – 12:05
14:50 – 17:05

Sunday
06:20 – 07:05
10:00 – 12:05
15:30 – 17:05
18:25 – 19:25

In the case of additional departures, the terminal is open 45 minutes before departure.