Advisory Councils

Foundation and targets

The Advisory Councils on Terschelling and Vlieland were established in 2014, in connection with the agreements of the settlement between the State of the Netherlands, EVT (Terschelling’s Own Ferry Service) and TSM, at the concession. The purpose of these Advisory Councils is to increase and guarantee public participation of the islanders on ferry-related services.

Meetings

The meetings of the ACs take place at least twice a year on the island and more often if required. Prior to the meetings the inhabitants of Terschelling and Vlieland are invited to contribute widespread topics for discussion. The meetings of the ACs are chaired by an independent chairman.

Composition

The composition of the ACs has been realized on the advice of participants to the settlement. The composition, the powers and the embedding of AC’s have been set down in the Regulations for the Advisory Council and the House Rules. The members of the ACs are mandated representatives of stakeholder groups on the island.

Customer panels

Founding and targets

The Customer panels onTerschelling and Vlieland were founded in 2008 on the initiative of Rederij Doeksen. The target was to evaluate and improve the services provided by Rederij Doeksen in consultation with the islanders.

 

Meetings

The meetings of the Customer panels take place every six months on the island (April, October) and are chaired by the management of Rederij Doeksen. Prior to the meetings the inhabitantsof Terschelling and Vlieland are invited to contribute widespread topics for discussion.

Composition

The composition has been realised in consultation with the municipal councils of the islands concerned.

The best quality and service for our customers
The best quality and service for our customers
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