The following hygiene instructions and measures remain in effect, for both passengers and employees, to prevent the further spread of the coronavirus.

Hygiene measures

• If you have fever, cough or respiratory complaints stay at home until you are free from complaints for 24 hours;
• Wash your hands thoroughly and regularly with soap;
• Use paper towels to wipe your hands;
• Use disinfectant gel regularly;
• Cover your mouth and nose with your bent elbow when you cough or sneeze;
• Maintain social distancing;
• Do not shake hands;
• Passengers go on board in phases, so in groups. As a result, embarkation and disembarkation takes a little longer than usual and ships may depart later than published.
• Face masks are mandatory in all ferry terminals, on all terrains and on board during the whole crossing. This means non-medical mouth and nose protection, so a tie, scarf or face shield is not sufficient. You provide your own mouth mask. No face mask = no access.
• Follow the instructions of our employees

Our employees avoid social contact in the workplace as much as possible

• We ask our guests to pay by debit or credit card;
• We ask you to hold your ticket yourself when scanning it at the gate. Our employees will no longer take the ticket from you;
• At the check in gates and at the entrance of the ships there will be fewer employees to welcome you then normal;
• Our employees will keep, as far as possible, a meter and a half away from the guests.
• During the crossing, please remain in your seat as much as possible

Extra cleaning

On board, at the offices and in the terminal buildings there will be extra cleaning. Soap and paper towels are provided.

Catering and shop 

• The Grand Café Promenade in the ferry terminal in Harlingen has been closed; 
• All catering points on board are closed. However, passengers can bring their own food and drinks to eat on board. Eating and drinking is not allowed on board the fast ferry; 
• It is not allowed to consume any alcoholic drinks on board after 20:00; 
• The coffee bar in the ferry terminal in Harlingen is open for fresh bread rolls, hot and cold drinks and meals. These can be consumed on board, not in the terminal. Eating and drinking is not allowed on board the fast ferry; 
• Shop The Parlevinker in the terminal in Harlingen is open again during all opening hours of the terminal and offers a wide range of small snacks.

Food and drinks on board the fast ferry

From Monday, October 26, it is no longer allowed to eat or drink on board the fast ferry. We add this house rule to the hygiene measures that apply because passengers on the fast service are quite close together and because they do not wear a mouth mask while eating and drinking. Passengers who prefer to travel with the regular ferry (which does allow food and drink) can change their booking free of charge before departure.

Accessibility terminals

Due to the corona crisis, our terminals are temporarily only accessible to ferry passengers. Fewer passengers than usual are also allowed in the hall, so that travelers can distance themselves sufficiently. Please follow the instructions of our employees. Travel tip: Do not arrive early, keep your waiting time as short as possible and follow the instructions of our staff.

Thank you in advance for your cooperation and understanding!

As a service provider, we make it possible for all passengers to adhere to the guidelines and we encourage this. We expect our passengers to act responsibly and respectfully for their own health and that of the other passengers. If passengers do not comply with the applicable rules, we are forced and obliged to take steps. On behalf of all employees of Rederij Doeksen: thank you very much!

More information

Check the website of the National Institute for Public Health and the Environment.

Read this page in Dutch / Naar Nederlandse tekst