Travel responsibly during corona

To make your journey as safe and comfortable as possible, we work in accordance with the national corona measures that the government sets for public transport. We kindly but urgently ask travelers to respect these rules during their visit to Rederij Doeksen. Our employees also work according to these rules. Please read the information below carefully before travelling. Welcome aboard!

Travel responsibly during corona

Too busy? Choose a quieter travel time

All seats in public transport (including on ships) may be used. Keeping 1.5 meters away is not possible everywhere and therefore wearing a mouth nose mask is mandatory. Do you not like traveling on a busy sailing? Then choose a departure in the evening (to the island) or early in the morning (from the island) or for a departure on Tuesday, Wednesday or Thursday.

 

Employees and passengers respect these rules

In our terminals, on our terrains and on board of the ships, rules apply to prevent the spread of the corona virus. Our employees work according to these rules. We expect our travelers to respect these rules as well. Read them carefully before you travel!

 

Hygiene measures

Mouth-nose masks compulsory from 13 years

 

Accessibility of the terminals

Our terminals are temporarily only accessible to ferry passengers. Also, fewer passengers than usual are allowed in the terminal, so that travelers can distance themselves from each other. Travel tip: do not arrive too early, keep your waiting time as short as possible and follow the instructions of our employees.

 

Catering and shop

As of Saturday 5 June, the buffets on board will be open to guests as a pick-up point. A number of additional safety requirements have been imposed on the opening, such as 1.5 meters distance in the queue. The presentation of the products is covered or packaged as much as possible.

The Grand Café Promenade will also be open again from Saturday according to the usual opening hours. We are happy that we will have more options to serve our guests.

 

More information about catering

 

Thank you in advance for your cooperation and understanding

We ask our travelers to adhere to the guidelines and house rules, just like our employees. By respecting the rules and thus each other's health and well-being, we ensure peace on board and everyone can enjoy a pleasant crossing.

Unfortunately, we cannot transport passengers who do not comply with the applicable rules. We are compelled and required to take action if you violate these.

 

More information

 

 

Corona rules

More information

Corona rules until Friday 24 September 2021

Too busy? Choose a quieter travel time

All seats in public transport (including on ships) may be used. Keeping 1.5 meters away is not possible everywhere and therefore wearing a mouth nose mask is mandatory. Do you not like traveling on a busy sailing? Then choose a departure in the evening (to the island) or early in the morning (from the island) or for a departure on Tuesday, Wednesday or Thursday.

 

Employees and passengers respect these rules

In our terminals, on our terrains and on board of the ships, rules apply to prevent the spread of the corona virus. Our employees work according to these rules. We expect our travelers to respect these rules as well. Read them carefully before you travel!

 

Hygiene measures

Mouth-nose masks compulsory from 13 years

 

Accessibility of the terminals

Our terminals are temporarily only accessible to ferry passengers. Also, fewer passengers than usual are allowed in the terminal, so that travelers can distance themselves from each other. Travel tip: do not arrive too early, keep your waiting time as short as possible and follow the instructions of our employees.

 

Catering and shop

As of Saturday 5 June, the buffets on board will be open to guests as a pick-up point. A number of additional safety requirements have been imposed on the opening, such as 1.5 meters distance in the queue. The presentation of the products is covered or packaged as much as possible.

The Grand Café Promenade will also be open again from Saturday according to the usual opening hours. We are happy that we will have more options to serve our guests.

 

More information about catering

 

Thank you in advance for your cooperation and understanding

We ask our travelers to adhere to the guidelines and house rules, just like our employees. By respecting the rules and thus each other's health and well-being, we ensure peace on board and everyone can enjoy a pleasant crossing.

Unfortunately, we cannot transport passengers who do not comply with the applicable rules. We are compelled and required to take action if you violate these.

 

More information

Corona rules from Saturday 25 September 2021

Stay at home with complaints
If you have fever, cough, cold or respiratory complaints, stay at home until you are symptom-free for 24 hours.

 

Mouth-nose masks are mandatory in the ships
The ferry service is considered part of public transport. That is why it is mandatory to wear a mouth-nose mask in ships for persons aged 13 and older. More information can be found at https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/mondkapjes/verkeer-en-openbaar-vervoer

 

Fast ferry
Eating and drinking is currently not permitted on board the express service due to the mouth-nose mask obligation. The direct crossing of the fast ferry takes about 50 minutes. If you would like to eat or drink during the crossing, travel by regular car ferry.

 

Catering
Are you visiting the Grand Café Promenade in the ferry terminal in Harlingen? Then bring a valid coronapass with you. Catering companies are obliged by the government to check for a coronapass. This can be: a negative test result (up to 24 hours old), a vaccination certificate or proof that one has recovered from corona. All these proofs can be shown via the CoronaCeck app (QR code). If you do not have a smartphone, you can also print the proof yourself via the website www.CoronaCheck.nl. You can use the catering on the terrace without corona proof. More information can be found at https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/cultuur-uitgaan-en-sport/coronatoegangsbewijs

 

Too busy? Choose a quieter travel time

All seats in public transport (including on ships) may be used and the 1.5 meter rule has been abolished since 25 September 2021. Do you not like traveling on a busy sailing? Then choose a departure in the evening (to the island) or early in the morning (from the island) or for a departure on Tuesday, Wednesday or Thursday.

 

You have been tested positive for COVID-19: this is how you arrange your return journey
Are you on holiday on Vlieland or Terschelling and do you have COVID-19-related complaints? Get tested on the island! Do you test positive for COVID-19 or does the GGD ask you to go into quarantine? Under no circumstances are you allowed to sit in the lounges of the ferries!

 

How to arrange safe transport from Terschelling (PDF file - Dutch)

How to arrange safe transport from Vlieland (PDF file - Dutch)

Hygiene measures

Hygiene measures

  • If you have fever, cough or respiratory complaints stay at home until you are free from complaints for 24 hours;
  • Wash your hands thoroughly and regularly with soap;
  • Use paper towels to wipe your hands;
  • Use disinfectant gel regularly;
  • Cover your mouth and nose with your bent elbow when you cough or sneeze;
  • Maintain social distancing;
  • Do not shake hands;
  • Passengers go on board in phases, so in groups. As a result, embarkation and disembarkation takes a little longer than usual and ships may depart later than published;
  • Follow the instructions of our employees.
Face masks: mandatory for travelers aged 13 years and older

Face masks

  • Face masks are mandatory for travelers aged 13 years and older in all ferry terminals, on all terrains and during the entire journey on board (including on the outside deck). This means tight, non-medical mouth and nose protection, a tie or scarf is not sufficient. You provide a mouth mask yourself. No face mask = no access.
  • Splash masks (face shields) are only permitted for passengers who demonstrably cannot or are not allowed to wear a mouth-nose mask for medical reasons. They are also required to demonstrate their exceptional position:
    • by showing evidence that he / she is being treated by a doctor or healthcare organization, for example a referral letter or proof of an appointment with a doctor;
    • by a statement from a companion or relative why he / she cannot wear a mouth mask;
    • by showing a card showing that he / she is an exception;
    • by showing his / her medical aid or medicines.

 

No face mask for medical reasons?
Passengers who are unable to wear a face mask for medical reasons must wear a face shield and will be escorted to a separate room by the purser. This has been chosen because we are responsible for order and peace on board. Experience has taught us that if, in addition to passengers with mouth-nose masks, there are also passengers in the salon without protective measures, this creates confrontational situations and a lot of unrest among the travelers.

 

Unfortunately, we cannot transport passengers who do not wish to comply to the above instructions.

Catering and shop

Catering and shop

 

  • The Grand Café Promenade is open daily from 07:15 - 21:00, taking into account the applicable rules for catering;
  • The buffets on board are open to guests as a pick-up point. Additional safety requirements have been imposed on this, such as 1.5 meters distance in the queue;
  • It is not allowed on board to consume (brought along) alcoholic drinks;
  • On board all car ferries there is a coffee machine and a vending machine with sandwiches, sweets and soft drinks. You can pay contactless. Only the candy machine on the Willem de Vlamingh and Willem Barentsz is not contactless, here you can pay with coins.

 

Passengers can also bring their own food and drink to eat on board the ferry service.

 

No food and drinks allowed on board the fast ferry

It is not allowed to eat or drink on board the fast ferry. We have added this house rule to the hygiene measures that apply because passengers on the fast service are quite close together and because they do not wear a mouth mask while eating and drinking. Passengers who prefer to travel with the regular ferry (which does allow food and drink) can change their booking free of charge before departure.