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Update measures Rederij Doeksen as a result of coronavirus

* Last update June 25th, 16.45 *

 

Rederij Doeksen will keep you informed of the consequences of the corona virus with regular updates. The most important principle is that we put the health of our employees, passengers and other stakeholders first. We constantly follow the guidelines of RIVM and the government.

 

Press conference June 24th

During the cabinet's press conference on Wednesday June 24th, further relaxation of the corona measures was announced. We would like to inform you about the consequences this will have for our timetable and our services in the near future.

 

As of July 1st, all seats in Public Transport may be occupied again. The ministry has classified the Wadden ferries under Public Transport. By cancelling this capacity limitation means that the capacity of our ships may be increased again to the old level. The Outbreak Management Team has made it very clear that this increase in capacity does not mean an additional risk of contamination for passengers and employees.

 

All applicable hygiene measures remain in force and you can read more on this page under the heading 'measures'.

 

Timetable July and August

The timetable for July and August is published and can be booked on this website. This timetable was created in accordance with corona measures that we still have to adhere to, such as phased boarding and disembarkation. As a result, sailing times may differ from the previously published timetable. If you travel to Terschelling and change your departure time, you will be notified in time. All guests who travel to Vlieland and whose departure time changes have been informed by us. We apologize for the inconvenience and thank you for your understanding.

 

Because it is currently very busy at our Contact Center, we kindly request you not to contact us by telephone. Please keep an eye on our website for current information.

 

Check timetable / Fahrplan anzeigen

 

The hired ships

With the increase in the capacity of our regular ships, the deployment of the three special ships that we have hired will also come to an end. Fortunately, they don't leave us immediately. MS Friesland (1956) will continue to sail to Vlieland until 3 August. The ship will then return to North Holland. The Regina Andrea and the Holland will both sail until July 13th.

 

Important! Do you have a booking with the Regina Andrea of ​​Holland after July 13th? These departures will be chancelled. In your account you can easily transfer your booking online to one of the other ships. Log in / Einloggen

Measures

The following hygiene instructions and measures remain in effect, for both passengers and employees, to prevent the further spread of the coronavirus.

 

Hygiene measures

  • If you have fever, cough or respiratory complaints stay at home until you are free from complaints for 24 hours;
  • Wash your hands thoroughly and regularly with soap;
  • Use paper towels to wipe your hands;
  • Use disinfectant gel regularly;
  • Cover your mouth and nose with your bent elbow when you cough or sneeze;
  • Maintain social distancing;
  • Do not shake hands;
  • Passengers go on board in phases, so in groups. As a result, embarkation and disembarkation takes a little longer than usual and ships may depart later than published.
  • Face masks are mandatory in all ferry terminals, on all terrains and on board. This means non-medical mouth and nose protection, so a tie or scarf is not sufficient. You provide your own mouth mask. No face mask = no access.


Our employees avoid social contact in the workplace as much as possible

  • We currently do not accept cash. We ask our guests to pay by debit or credit card;
  • We ask you to hold your ticket yourself when scanning it at the gate. Our employees will no longer take the ticket from you;
  • At the check in gates and at the entrance of the ships there will be fewer employees to welcome you then normal;
  • Our employees will keep, as far as possible, a meter and a half away from the guests.

 

Extra cleaning

On board, at the offices and in the terminal buildings there will be extra cleaning. Soap and paper towels are provided.


Convenience store terminal Harlingen

Our convenience store the Parlevinker at the terminal in Harlingen is currently only open to passengers. At the store you will find a variety of bottled drinks, candy and various other foods. The opening hours are daily from 08.00 - 20.15h.

 

Grand Café Promenade

Grand Café Promenade (terminal Harlingen) is open. Ofcourse we follow the guidelines of the RIVM. Before you leave to Vlieland or Terschelling you can enjoy something to eat and/or to drink.

 

Accessibility terminals

Due to the corona crisis, our terminals are temporarily only accessible to ferry passengers. Fewer passengers than usual are also allowed in the hall, so that travelers can distance themselves sufficiently. Please follow the instructions of our employees. Travel tip: Do not arrive early, keep your waiting time as short as possible and follow the instructions of our staff.

 

Thank you in advance for your cooperation and understanding!

As a service provider, we make it possible for all passengers to adhere to the guidelines and we encourage this. We expect our passengers to act responsibly and respectfully for their own health and that of the other passengers. On behalf of all employees of Rederij Doeksen: thank you very much!

 

More information

Check the webiste of the National Institute for Public Health and the Environment.

 

Read this page in Dutch / Naar Nederlandse tekst